Hamilton City Council was told on Wednesday [September 4, 2024] that payroll issues resulting from the City’s February cybersecurity failure have been resolved.

The security failure knocked out all City payroll systems. The City’s hourly employees were paid a flat rate of an estimated amount for the typical hours worked by someone in their position.

This meant many employees were either overpaid or underpaid during the past few months.

The City’s Executive Director of Human Resources told councillors the City has caught up on its underpayments, and is beginning to recover overpayments.

The City’s policy for recovering employee overpayments is to deduct 20 percent of the employees’ pay cheque until the balance is paid off. However, the City will only deduct up to 5 percent from each pay cheque for those impacted by this incident.

“Our policy, calls for 20 percent of their pay, and we’ve actually, reduced that to 5 percent of their pay until they, they’re able to repay the the full amount. I think in the majority of cases, they’ll be repaid by the end of this year,” stated Lora Fontana.


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Published: September 8, 2024
Last updated: September 8, 2024
Author: Joey Coleman
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